FAQ

If you have questions - we have answers, hopefully the right ones.

CONTACT US

The quickest way to contact Customer Care is by logging into the Volt app, heading to Settings, and choosing Contact Us under Help & legal. If you are unable to log into the Volt app, you can contact Customer Care on 13 VOLT (13 8658) if you’re in Australia. If you’re overseas, you can reach us at +61 2 8294 8474. Our lines are open Monday to Friday, from 8 am to 8 pm Sydney time.