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Meet the team
What's holding me back? Not having enough time to see if I’m getting the best deal with my banking and regular bills. What sparks my change? Building a bank for the world’s happiest customers!
Steve Weston
Chief Executive Officer
What's holding me back? Too little time and too much hassle dealing with boring day to day “stuff'. What sparks my change? An intuitive, responsive banking “partner” that helps me achieve my goals.
Luke Bunbury
Deputy CEO
What's holding me back? Not enough time to deal with businesses that work to their schedule and refuse to understand mine. What sparks my change? Fresh ideas, Innovation and the courage to change the beat.
Andrew Clouston
Chief Customer Officer
What's holding me back? My bank understanding who I am, what my needs are and helping me to get where I want to be financially. What sparks my change? Dog sledding under the northern lights, sleeping in a glass roof igloo and / or motorcycling through Vietnam.
Kylie Vitale
Head of People & Culture
What's holding me back? My bank is just not switched on. Dealing with them is dealing with a canned process. What sparks my change? Stuff that just works! No if, buts or maybe's.
Tony Thrassis
Chief Technology Officer
What's holding me back? Not having enough time. What sparks my change? Own a farm. Be on the land.
Angus McBean
Chief Financial Officer
What's holding me back? Junk email, junk news, junk messaging, just unwanted junk. What sparks me? Elegantly simple solutions.
Tony Fehon
Executive Director - Head of Capital
What's holding me back? Online banking experiences which feel like they've been designed for banks rather customers. What sparks my change? Building a bank or climbing a mountain.
Richard Groves
Chief Risk Officer
What's holding me back? Complicated terms and conditions – never really knowing what you sign up for in terms of financial products and services. What sparks my change? Saving enough to take a world cruise.
Katarina Novakovic
Head of Risk and Compliance
What's holding me back? Getting better value solutions shouldn't be so darn hard. What sparks my change? Starting a family and spending more quality time with loved ones.
Shaun Lordan
Head of Performance and Delivery
What's holding me back? There’s just not enough hours in the day. What sparks my change? My next overseas holiday.
Nicole Yardy
Deputy Chief Financial Officer
What’s holding me back? Complicated financial products and bank bureaucracy… What sparks my change? Long European holiday
Dom Del Duca
Journey Manager - Home Ownership
What's holding me back? Never really being in control of my finances and what my money is doing for my family! Too hard to see or track what is happening with my funds! What sparks my change? Seeing my kids graduate first of all! And the above point, without doubt, drove me to change my job!
John Crutchley
Head of Customer Journeys – International
What's holding me back? Growing inequality. What sparks my change? Social impact investment.
Faruk Avdi
Head of Service Design
What's holding me back? A holistic view of all my accounts and investments, and what to do next with them. What sparks my change? Eating snails (caracois) in Lisbon next year!
Sujeev Vijeyakumaar
Product Design Lead
What's holding me back? Too many banking products and no easy way to get a consolidated view of my balance sheet and how I’m performing relative to my financial aims. What sparks my change? Paying my kids school fees and seeing them graduate knowing I’ve done everything I can to give them the best opportunity to succeed in life (a head start).
Liz Rochaix
Head of Financial Services
What's holding me back? Transferring one off larger amounts of money. What sparks my change? Do I have enough to retire?
Jill Berry
Head of Deposit Experience
What's holding me back? Lots of accounts and cards and no real structure and no structured plan. What sparks my change? Retire on a beach (in 5 years!)
Dan Milton-Hine
Head of Partnerships and Platform
What's holding me back? Not knowing what options are good for me or suit me, just a lot of noise. What sparks my change? Choice. Whenever and whatever that might be. First up: a month in Cuba.
Lilla Kelemen
Head of Brand and Marketing
What's holding me back? Frustration at the lack of any kind of real innovation in banking despite the huge leaps forward in technology over the last 20 years. What sparks my change? The chance to be part of a bank whose DNA is technology and the positive impact that can have on people.
Shane Doolan
Digital Technical Lead
What's holding me back? Make easy payments by scanning shops' QR code. What sparks my change? Buy a property and settle down in Sydney.
Sen Gao
Software Engineer
What's holding me back? Lack of spending insight. What sparks my change? To get savings to a place where my balance moves up as consistently as possible, under normal spending patterns.
Wing Poon
Software Engineer
What's holding me back? Disorganised money management with multiple accounts and no savings plan. What sparks my change? Europe trip after graduating university.
Lucinda Luttrell
Risk & Compliance Intern
What's holding me back? Managing my cash flow. What sparks my change? Sticking to my savings plan.
Philip Haultain
General Counsel
What's holding me back? The current lack of social trust in banking. What sparks my change? A road trip across the US.
Ethan Paul
Risk & Compliance Intern
What's holding me back? Time poor and inertia. What sparks my change? Fulfil unmet financial needs.
Umporn Tantipech
Head of Customer Analytics
What's holding me back? A lack of automation of transfers, payments etc. across multiple institutions. What sparks my change? Be mortgage free.
Martin Jenner
Head of IT Operations
What's holding me back? Not being able to adequately track my spending. What sparks my change? Saving to camp around Western Australia and swim with the whale sharks in Exmouth.
Sarah Keenan
Office Manager
What's holding me back? Lack of clear and transparent information from Financial Institutions relating to fees and charges. What sparks my change? Get kids through school and uni.
Bronwyn Woodward
Head of Finance
What's holding me back? Complexity – why isn’t there something that makes it easier for me to set my goals, manage my finances, and help me stay on track. What sparks my change? Control and financial freedom.
Frank Austin
Head of Solution Delivery
What's holding me back? Hard to get a consolidated view of outgoing expense commitments. What sparks my change? Travel the world eating different foods.
Samuel Ee
Solution Delivery Consultant
What's holding me back? Inflexible internal banking rules that can't see the big picture because separate departments can't collate information. What sparks my change? Becoming debt free.
Alan Gibbons
Strategic Analyst
What's holding me back? Not enough doggy doors in the office. What sparks my change? Salmon and chicken - everyday!
Lucy
Boss Lady